Effective Date: 01/01/2015

These Terms and Conditions (“Agreement”) govern your use of the services provided by MM Trans, a limousine service company based in California. By booking or using our limousine services, you agree to these terms. If you do not agree to these terms, please do not use our services.

1. Services Provided

MM Trans offers professional limousine and transportation services, including but not limited to airport transfers, corporate events, weddings, and other private or group transportation services (“Services”). We reserve the right to change or modify the Services offered at any time.

2. Booking and Reservations

  • Booking Process: To book our limousine services, you must provide accurate and complete information, including your name, contact details, pickup and drop-off locations, and payment information.
  • Reservation Confirmation: Once your reservation is processed, you will receive a confirmation via email or SMS. Your booking is only considered confirmed once you have received this confirmation.
  • Payment: Payment for services is due in full at the time of booking, unless otherwise agreed upon. We accept various payment methods, including credit cards, debit cards, and other secure payment methods.

3. Pricing and Fees

  • Pricing: All prices for our limousine services are provided on the website at the time of booking and are subject to change without notice. Prices may vary based on factors such as the time of day, distance, duration, and the type of service requested.
  • Additional Fees: Additional fees may apply for services such as waiting time, overtime charges, extra stops, and tolls. These fees will be clearly outlined during the booking process.

4. Customer Responsibilities

  • Accurate Information: It is the customer’s responsibility to provide accurate and complete information at the time of booking, including contact details and location addresses.
  • Timeliness: Customers are expected to be ready at the agreed-upon pickup location at the scheduled time. Failure to be on time may result in delays and additional charges.
  • Behavior: Customers must behave in a respectful and courteous manner while using our services. Inappropriate behavior, including excessive noise, damaging the vehicle, or being under the influence of drugs or alcohol, may result in the termination of the service without a refund.

5. Cancellations and Modifications

  • Cancellations: You may cancel your reservation up to [Insert time frame, e.g., 24 hours] before the scheduled pickup time for a full refund. Cancellations made within [Insert time frame] may incur a cancellation fee of [Insert fee amount or percentage].
  • Modifications: If you need to modify your reservation (such as changing the time or location), please contact us at least [Insert time frame] before the scheduled pickup. We will do our best to accommodate your changes, subject to availability.

6. SMS Communications

By booking with MM Trans, you consent to receive SMS messages related to your reservation, including, but not limited to:

  • Booking Confirmation: You will receive a text message confirming your reservation details.
  • Pickup Notifications: You will receive a text message when the vehicle is on its way for pickup or has arrived at the location.
  • Payment Confirmation: You will receive SMS notifications related to payment processing, including payment reminders or payment receipts.
  • Promotional Offers: We may also send you SMS messages with special offers, discounts, or promotions if you have opted-in to receive such communications.

You may opt-out of receiving promotional SMS messages at any time by following the instructions provided in the message or contacting us directly. You can also opt-out of receiving SMS notifications by contacting us or updating your preferences in your account.

7. Limitation of Liability

  • Service Availability: MM Trans is not responsible for delays or failures to provide services due to circumstances beyond our control, including but not limited to weather, traffic, accidents, or other unforeseen events.
  • Damages: MM Trans is not liable for any personal injuries, property damage, or losses incurred during the use of our services, except where such damages are caused by MM Trans’s gross negligence or willful misconduct.
  • Vehicle Issues: In the rare event of mechanical failure or vehicle issues, MM Trans will make reasonable efforts to provide an alternative vehicle or alternative arrangements to complete your journey. However, we are not responsible for delays or cancellations caused by such issues.

8. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information as described in our Privacy Policy. By using our services, you agree to the collection and use of your data as outlined in the Privacy Policy.

9. Changes to Terms and Conditions

MM Trans reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review these terms periodically to stay informed about our policies.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising under or in connection with this Agreement shall be resolved in the courts located in [Insert County or City], California.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

MM Trans
Email: info@mmtrans.co
Phone: +1 (424) 226-5347 , +1 (800) 385-5158
Website: https://mmtrans.co